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Inquiry into challenging decisions about adult social care

Have your say in an important inquiry by the Equality and Human Rights Commission (EHRC) into the ability of people to challenge decisions made by local councils about adult social care.

The EHRC inquiry wants to hear about the experiences of adults in England and Wales who are getting, or have asked for, social care or support from their local council since April 2018.  EHRC is particularly interested in:

  • Decisions that relate to assessments of respondents’ care or support needs
  • If, how, or where respondents’ care or support needs will be met
  • Changes to care or support packages.

This came about after a range of organisations working on issues facing disabled and older people raised concerns to the EHRC that people faced barriers to complaining about, or challenging decisions related to, their social care.  This can seriously affect the dignity and inclusion of many disabled and older adults, as well as unpaid carers, and impact their ability to live the life they choose.  It’s critical that people can easily challenge a decision if they feel that it leaves them without the right support.

The survey is open until 15 September 2021 and the final report will be published in 2022.