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Launching our new trusted care partnership

We’re pleased to announce that we’re growing our network of partners, and welcoming six new care companies as trusted care partners.

The partnerships team have recently completed a comprehensive review into how we partner with organisations in the care sector, and have developed a new model for how we’ll be working with the sector going forwards. We’ve thought about what our members are looking for from a care provider, what’s happening across the sectors and the pressures they are facing, and how we can ensure that we are partnering with the right companies.

We couldn’t do this alone – throughout the process we’ve involved colleagues from across our services including our clinical specialists, advocacy team, and support network teams, drawing on their experience and specialist knowledge. This helped us to develop a rigorous selection process -making sure we’re asking the right questions and looking for the right things.

Through this process we’ve found six fantastic care providers, all of whom are dedicated to providing excellent care for people with spinal cord injury to lived fulfilled lives.

Our ultimate goal with our trusted care partnerships is to have care partners across all of England, Wales and Northern Ireland who can offer the type of care our members need. From live-in to domiciliary, respite and everything in between. Therefore we’ve partnered with national and regional companies. These are:

National trusted care partner



“Having worked closely with the SIA for many years and seeing first-hand the excellent work that the SIA does and support that is offered, we are delighted to have been chosen by the SIA as a trusted care partner.

With over 20 years’ experience of managing complex spinal care packages at home, PCS are proud to support the SIA with the vital work that it does for the SCI community whilst also assisting those with spinal cord injuries to receive the best care tailored to meet the individual’s need.”


Premium Care Solutions (PCS) is recognised nationally for their expertise in planning and providing the very best person-centred care for individuals wanting to live independently in the community and who have complex health needs.

PCS’s specialism is providing bespoke care packages, with clinical oversight, for individuals with SCI, including providing support with ventilator dependency, tracheostomy care and as well as assisting those with ABI’s and neuromuscular conditions. PCS support both children/young people and adults across the UK.

Click here or on the logo to find out more about PCS

Regional trusted care partners


“We are pleased to announce our partnership with the Spinal Injuries Association. This collaboration allows us to enhance our support for individuals and their families navigating the challenges of spinal injuries with a commitment to providing specialist care to enable independence and improve quality of life.”


For over 28 years, Abbots Care has been dedicated to making a meaningful difference to the lives of individuals and families through compassionate home care services. Their team, comprised of highly trained professionals, is committed to supporting those affected by spinal cord injuries, enabling them to live independently and embrace life to the fullest within the comfort of their homes.

Click here or on the logo to find out more about Abbots Care

“Alcedo Care mission statement is ‘enriching lives and promoting independence’ so we strongly believe that working with specialise partners such SIA, sharing best practise and promoting their services are key in developing a strong network of support for our clients and their families. By doing so this enables us to continue to provide excellent, quality care to our clients along side our inhouse complex care team of nurses & spinal injury specialised healthcare professionals.”

Alcedo Care is a leading provider of Complex Care across the North of England and Wales who’s aim is to ‘enriching lives and promoting independence’ for our clients by providing exceptional, quality care. Our team consists of highly experienced staff who have a wealth of knowledge, in supporting clients, with complex care & spinal injuries needs, in the comfort of their home. We provide the support of highly skilled healthcare professionals, with specific skills, tailored with bespoke training from our in house nurses & complex care professionals, to ensure we meet the needs of all of our clients.

Click here or on the logo to find out more about Alcedo Care

Ocean Healthcare are health and social care experts, helping individuals and organisations achieve happier outcomes through specialist complex care, nursing agency and permanent recruitment services.  They take pride in having the best trained carers in the South West thanks to their Newton Abbot training centre.  Working across the South West of England they are a locally owned business, driven to make a positive difference in the communities they live in.

Click here or on the logo to find out more about Ocean Healthcare


“Our trusted care partnership with the Spinal Injuries Association marks a significant milestone for Paragon Home Healthcare, signifying recognition and commitment to service excellence. As the recommended care provider for the Southeast, we’re dedicated to offering unparalleled support and advancing through integration and professional development, making a profound impact on those we serve.”

Paragon Home Healthcare specialises in comprehensive homecare for individuals with spinal cord injuries, offering day/night shifts and 24-hour live-in care. Recognised by the Spinal Injuries Association, their commitment to exceptional care ensures accessibility and community integration. With carefully selected staff and rigorous training, they provide compassionate support and specialised SCI care and empower clients to live fulfilling, independent lives.

Click here or on the logo to find out more about Paragon


“We are extremely proud and feel privileged to be a partner to the Spinal Injuries Association. Having spoken to and witnessed the support SIA provide, we are confident that our intentions and ambitions are aligned and we look forward to providing flexible home-based care service to the standards we expect and deserve.”

Secure Healthcare Solutions is a regulated healthcare provider offering personalised care & support to individuals requiring personal and or complex care within a flexible home-based care service to standards we expect for our own families.

Click here or on the logo to find out more about Secure Healthcare Solutions

Jo Neale, head of investments and partnerships at SIA said:

We’re delighted to be partnering with six great companies, who understand that having the right care package in place is a vital piece of the puzzle that enables so many people living with spinal cord injury to lead a more fulfilled life. We’ve carefully selected our partners so that our members can be connected to top quality companies who, not only provide an excellent service, but also really care about their clients. We’re also looking forward to working closely with our trusted care partners to share expertise and knowledge across the sector.”

Need support?

We know there’s a lot to think about when putting together a care plan. Call our support line on 0800 980 0501 to get advice from our advocacy team.