Our trusted partners

Premium Care Solutions (PCS)

Our objective is to ensure that the needs, expectations and well-being of our clients are at the forefront of everything we do. We provide the very best, tailored, person-centred care package for each and every client.

Our aim is to encourage and empower clients and their families to live as independently as possible. No two client’s needs are the same. Our bespoke complex care packages are designed around the needs of each client, including a plan for the future, all delivered by hand-picked support workers who have completed a PCS competency package of training.

Why choose us?

We specialise in the provision of care packages for clients with complex needs including:

Ventilator dependency
Spinal cord injury
Tracheostomy support
Neuromuscular conditions
Brain injuries

No two individuals are the same. For that reason, each of our complex care packages are designed around the needs of that client making each package of care unique and person centred. Our aim is to encourage and empower clients, and their families, to live as independently as possible.

Our packages are flexible and designed to provide:

The client meeting, bonding with and approving their support worker
A package designed around the client’s family and lifestyle
Care and support for both children and adults
Rehabilitation support – back to work, education, training – even holidays
Ongoing post injury management and support
Typically 10-24hr, 24/7 live out care, throughout the UK

As part of our tailored service, we provide financial and planning advice with personal health budgets, together with advice with litigation and claims through personal injury solicitors.

Meet the team

Jin Garcha

clinical director

Jin is a registered nurse with 30 years’ experience ranging from intensive care to specialist complex care. She has extensive knowledge and experience in setting up bespoke complex care packages for clients with spinal cord injury, to meet their individual requirements. Jin is a highly experienced clinician, working with every spinal unit nationally, whilst working with the SIA for a number of years.

Amrit Dehal LL.B (Hons)

managing director & solicitor

Amrit is a qualified solicitor with over 20 years post qualification experience. Amrit’s primary responsibilities include overseeing operational matters, overseeing care teams and care packages together with the provision of case management services to our clients.

Charlotte Savage

registered manager & clinical governance lead

Charlotte is an RGN, working within the Healthcare sector for over a decade. Charlotte has worked in various healthcare roles, notably working within a neurological care home for a number of years. Charlotte has progressed organically throughout her career and in in 2022, Charlotte embarked on a new chapter with Premium Care Solutions as clinical governance lead, channelling her passion into ensuring compliance and governance standards for our community complex care provision.

In March 2023, Charlotte was entrusted with the added responsibility of registered manager and is committed to delivering exceptional care and driving positive outcomes for our clients.

Hayley Clancy-Ugwu

clinical quality assurance lead

Hayley has over 20 years experience working in the healthcare sector and 14 years as a qualified nurse, RN. Hayley was honoured to spend the first half of her career treating and caring for those being treated for cancer, specialising in stem cell transplants and palliative care.

Over the past 7 years, Hayley has transitioned through various roles aimed at enhancing the quality of care delivery and empowering the healthcare workforce to excel in their roles.

Hayley joined PCS in 2022 and her passion lies in ensuring that individuals receive nothing short of exceptional standards of care and enhancing people’s quality of life wherever possible.

Neelam Kaur-Gupta

head of adult services & business development

Neelam has worked within the complex care industry for 11 years, working predominantly with Case Managers, Solicitors and ICBs to assist clients with implementing bespoke packages of care at home.

Neelam has worked for PCS for 8 years, working closely to support our Adult clients, Managers and support teams. Neelam can assist with providing advice to service users, families and funders, alongside supporting with operational queries whilst ensuring our clients needs, wishes and views are at the heart of the care we deliver.