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Our trusted partners

Paragon Home Healthcare

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Why choose Paragon Home Healthcare?

 At Paragon Home Healthcare, we pride ourselves on being your trusted partner in comprehensive home care services, especially tailored for individuals with spinal cord injuries.

Our commitment to exceptional care isn’t just a tagline; it’s ingrained in everything we do. Recognised by the esteemed Spinal Injuries Association, we prioritise your accessibility and integration within the community, ensuring you receive the support needed to lead a fulfilling, independent life.

At Paragon Home Healthcare, we recognize that our success hinges on our approach to staffing. We firmly believe that being an employer of choice directly enhances the care experience for our clients. Our team members are meticulously selected and undergo rigorous training to ensure they possess the expertise and compassion required to deliver specialised SCI care.

Led by individuals with extensive experience in home care, our management team understands the intricacies of compassionate caregiving first-hand, having served as former carers themselves. We know that the quality of care we provide is directly influenced by how we treat our staff. Therefore, we prioritise cultivating a supportive and empowering work environment where every team member feels valued and respected.

We are committed to fostering a workplace culture that promotes excellence, compassion, and dignity. We firmly believe that this commitment to our staff translates into exceptional care for those we serve. By investing in our team’s well-being, we ensure that they are equipped to provide the highest level of care to our clients, empowering them to live fulfilling and independent lives.

Our unique approach to care

 Our specialisation in supporting people with spinal cord injuries, particularly with T6 level injuries and above, has earned us a reputation for complexity and excellence. Beyond ordinary rehabilitation, our holistic approach focuses on enhancing your overall quality of life with a profound emphasis on mental health and well-being. At Paragon, we’re not just carers; we’re partners in your journey toward empowerment and positive outcomes.

Putting you first

 We understand your need for stability and consistency in care. That’s why we plan our rotas 12 weeks in advance, giving you ample time to prepare and ensuring continuity in your care. Your preferences matter to us, and we prioritise your involvement in selecting and meeting your core care team. With extensive training in spinal cord injury care and meticulous planning, we ensure smooth transitions between caregivers, minimising disruptions to your routine.

Paragon Home Healthcare is more than just a care provider; we’re your dedicated partners in health and independence. With our client-centred approach, unwavering commitment to excellence, and comprehensive services, we’re here to support you every step of the way. Choose Paragon Home Healthcare for a care experience that puts you first.

Our services

Whether you require live-in care, day shifts, or night shifts, we offer comprehensive care solutions tailored to your specific needs. We focus on providing uninterrupted, high-quality care that prioritises your well-being above all else.

Testimonials

I’m a T3 paraplegic with scoliosis. I have been in a wheelchair for 24 years! I can honestly say Paragon are brilliant! I have nothing but praise for them. I love the fact that you can speak to office head so easily. They are extremely honest and helpful. My live in carers are a cut above other care agencies I have used. They are intelligent, honest and hardworking and are great in emergencies. I have used another care agency previously, they were awful in every way. I thought all care companies were as bad as them. I was wrong!

Thank you Paragon for being the best!”


My son is a tetraplegic and independent in arranging his live-in care. Over 25 years we have dealt with a few different agencies and Paragon definitely shines as the most professional we have encountered. Over time they have found two carers who fit into my son’s environment very well. When problems have arisen, they have been dealt with quickly and efficiently and their attitude is always caring and positive. As a parent, living separately from my son, it is so reassuring to know he is safe and that his physical and psychological needs are being met. Thank you Paragon.”

Meet the team

Catherine Hellary

managing director & founder

Catherine is an experienced advanced nurse practitioner specialising in spinal injury and complex homecare, fostering a nurturing environment for staff well-being

 

Phil Hellary    

finance director & founder

Phil is an IT and finance expert with exceptional technical skills, fostering a supportive environment and staying updated with sector changes

Anita Osborn

clinical director

Anita is an experienced nursing professional, fostering positivity and providing exceptional care, with a focus on team building and family time.

Ainhoa Larrea

field care manager

Ainhoa is a seasoned clinical professional, adept at catering to diverse needs, fostering success and enjoying family time and trips to Spain.

Petra Sarkany

service manager

Petra is  dedicated to quality care and team well-being, overseeing coordination and recruitment teams, volunteering, and enjoying family time.

Prachi

recruitment manager

Prachi is talented in talent acquisition, fostering genuine relationships, staying updated with industry changes, and enjoying time with family and friends.

Lana Nguyen

office manager

Lana is dedicated to excellence in administrative operations, fostering adaptability and communication skills, and supporting adult social care clients.

Borbala Bay

recruiter

Borbala is a compliance and sourcing expert, committed to continuous learning, baking treats for colleagues, fostering a cheerful office atmosphere and enjoying podcasts.

Rebecca Walker

clinical supervisor

Rebecca ensures top-quality patient care, mentoring new team members, and enjoying travel and an active lifestyle.

Lauora Tzepetziou

care coordinator

Lauora is dedicated to excellence in care coordination, problem-solving, supporting team well-being and enjoying yoga and books

Marta Skrzydlowska

office administrator

Marta brings expertise in customer service and e-commerce, is dedicated to outstanding service and team morale, and enjoys yoga and k-dramas.