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Fighting your corner

SIA advice line team photo 2024

Talk to us on the phone

We’re on the end of the phone to guide you through whatever it is you’re experiencing or need help with. And it doesn’t matter whether you’re new to the spinal cord injury community or have a loved one who has been injured for years because our support line is a fantastic source of information, help and guidance for all.

Our freephone line is open for your call on Monday to Friday . It is your gateway to all our other services and means our experienced staff can signpost you to the services you need, whether our own or those of our partners.

If you prefer to contact us by email, you can do so at [email protected].

“The SIA helpline was really good, and had great knowledge of the service that I needed. I am very appreciative and satisfied with the advice that’s been given to me.”

Informal chat between patient and advisor at Stoke Mandeville

We’re in your corner

Our advocacy team is here to help you to navigate the processes and ensure you get the quality care you deserve.  We will provide advocacy and representation if you are refused or given inappropriate support.  Our team can support you at meetings and assessments for NHS continuing healthcare and guide you through discussions with local authorities for social care provision. Our support and advice can help transform your options.

For further information, please get in touch with the advocacy team by emailing [email protected].

“Spinal Injuries Association advocacy team have been a lifeline to me and I can’t praise what they have done enough. The case workers worked continuously to get the case reassessed and I couldn’t have gone on without them.”