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SIA website privacy policy

Our website privacy policy

This privacy policy explains how Spinal Injuries Association (SIA) will use and protect any information that you give us when you use the SIA website.

This policy only applies to those resources within the spinal.co.uk domain.

The Data Protection Act

Under the Data Protection Act 1998, we have a legal duty to protect any information we collect from you. We use leading technologies and encryption software to safeguard our data, and strict security standards to prevent any unauthorised access to it. We do not pass on your details to any third party unless you give us permission to do so.

What information do we collect?

We collect different kinds of information from visitors to spinal.co.uk. This can include information from:

  • registration to join SIA
  • online donations
  • enquiries about or registration for fundraising events
  • site usage information, from cookies and log files.

Site usage information

We may collect information about your computer, including where available, your IP address, operating system and browser type, for system administration. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve the website and to deliver a better and more personalised service. They enable us to:

  • estimate our audience size and usage pattern
  • store information about your preferences, and so allow us to customise the website according to your individual interests
  • speed up your searches
  • recognise you when you return to our website

The cookies do not contain any personal information about you, and they cannot be used to identify an individual user.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting, you may be unable to access certain parts of the website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to the website.

What happens when I link to another site?

www.spinal.co.uk contains links to other websites. This privacy policy applies only to our site. When you move to another site, read the privacy statement of any site which collects personal information.

We do not pass on any personal information you have given us to any other site.

How do we protect personal information?

We use a secure server and if you make any financial transactions such as a donation via our website or use our online shop these transactions will be encrypted.

We also take appropriate measures to ensure that the information disclosed to us is kept up to date and retained only as long as is necessary for the purposes for which it is used.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to  prevent unauthorised access.

For further information about how SIA manages and protects any date we collect please download our Data Protection Policy.

If this privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures you are always aware of the information we collect, how we use it, and under what circumstances, if any, we will share it with other parties.


You have a right to access the personal data that is held about you. To obtain a copy of the personal information we hold about you, please write to us at the following address: The Data Protection Lead, SIA House, 2 Trueman Place, Oldbrook, Milton Keynes MK6 2HH, enclosing your postal details.